ADR practice operations for independent neutrals

Run your own ADR practice. We’ll run everything around it.

CRS handles the operating work behind each matter so mediators, arbitrators, retired judges, and multi-neutral practices can remain independent—without surrendering their brand, client relationships, or a share of their professional fees.

The independent-practice alternative

Keep the practice you built.Keep the fees you earned.

CRS gives experienced neutrals an alternative to carrying the administration alone or splitting revenue with a mediation house simply to receive operational support.

The CRS difference

Ownership stays with you.

What stays yours
  • Your brand
  • Your clients
  • Your decisions
  • Your reputation
  • Your professional fees
What CRS handles
  • Intake
  • Scheduling
  • Documents
  • Billing & collections
  • Communications
  • Follow-through
One matter, fully supported

From intake to payment, nothing falls through the cracks.

The work is coordinated as one continuous matter lifecycle—including the collection efforts that continue after the session ends.

01

Intake

New matters are received, organized, and confirmed.

02

Scheduling

Availability, parties, and session details are coordinated.

03

Preparation

Documents, deadlines, communications, and logistics stay on track.

04

Session support

The neutral has what is needed to focus on resolution.

05

Billing & collections

Invoices are issued, payments are tracked, and professional follow-up continues on outstanding balances.

06

Matter closed

Reports, reconciliation, records, and final closeout are completed.

Billing, collections & payment follow-up

You should not have to chase your own money.

CRS prepares and distributes invoices, tracks payment status, follows up professionally on outstanding balances, and keeps the matter moving toward financial completion.

The goal is straightforward: protect the attorney relationships you value while making sure completed work does not disappear into an unpaid invoice.

Explore billing and collections support
Who we serve

Experienced ADR professionals building practices on their own terms.

See who CRS supports
01

Independent Mediators

A polished practice without carrying every operational detail.

02

Retired Judges

A confident transition into private ADR with experienced support behind the practice.

03

Arbitrators

Proceedings supported by disciplined coordination, document handling, and communication.

04

Multi-Neutral Practices

One consistent operating standard across every neutral and every matter.

The person behind the partnership

Nikkita Brown · Founder

You should know who is representing your practice.

Nikkita Brown founded CRS to give experienced neutrals another way to build: independent, fully supported, and without surrendering the client relationships, reputation, or revenue they worked years to earn.

The standard is personal. Communications should feel thoughtful. Matters should stay organized. Follow-through should be dependable. And the people supporting your practice should understand that every interaction carries your name.

“We know your reputation took years to build. Everything we do is designed to protect it.”
The actual CRS neutral portal

Visibility without more work.

Neutrals can see upcoming sessions, matters requiring attention, practice readiness, and matter activity while CRS manages the operating work behind the dashboard.

The view shown here is modeled directly on the working CRS neutral portal—not a generic software mockup.

CRS Neutral Portal
NB

Welcome back, Neutral

Your upcoming sessions, readiness, and next actions in one place.

RefreshOpen calendar
Upcoming sessions

Confirmed and tentative sessions appear here.

View calendar
ConfirmedRemote

Matter 2026-014

Tue, Jul 21 at 10:00 AM

Zoom mediation

Open matter
TentativeRemote

Matter 2026-011

Thu, Jul 30 at 1:30 PM

Remote arbitration

!

1 item needs your attention

Complete one remaining practice setup step to keep your portal ready.

Practice readiness

4 of 5 steps complete

80%Nearly ready

Matters snapshot

Active matters3
Upcoming sessions2
Awaiting documents1
Practice guidance

Answers for neutrals building independent practices.

The CRS Knowledge Center covers practice launch, ADR operations, scheduling, billing, collections, payment follow-up, technology, client experience, and the decision between joining a mediation house or building your own practice.

Your practice, fully supported

Let’s build the practice you actually want to own.

A short conversation is enough to identify what should stay with you and what CRS can take responsibility for.