We offer tailored, behind-the-scenes support for solo mediators and arbitrators—including scheduling, client communication, intake coordination, billing, case tracking, and more. Our goal is to manage the operational side of your practice so you can focus entirely on resolution.

Unlike generic assistant services or task-based platforms, Complete Resolution Support offers structured, white-glove support designed specifically for ADR professionals. With a deep understanding of the legal industry and legal process, we bring professionalism, discretion, and operational insight to your practice. Our approach ensures brand-aligned communication, seamless workflow integration, and support tailored to how you work—without rigid systems, third-party branding, or fee-sharing arrangements.

Absolutely. While we offer tiered service levels for clarity, every engagement is customized to align with your preferences, practice structure, and client communication style.

We recognize that mediators and arbitrators are entrusted with sensitive information. Complete Resolution Support upholds strict confidentiality standards consistent with the expectations of legal professionals. All case-related and client information is treated as privileged and protected. Upon request, we are happy to execute a mutual non-disclosure agreement (NDA) to formalize these obligations.

We don’t require long-term contracts, but we do ask for a 3-month minimum commitment to ensure a successful onboarding and workflow integration. This period allows us to fully understand your practice, customize support systems, and deliver meaningful results. After the initial term, services continue month-to-month, offering flexibility while maintaining continuity.

We’re comfortable working within your preferred systems—whether that’s Google Calendar, Outlook, Zoom, Dropbox, DocuSign, Clio, or others. We’ll integrate smoothly into your workflow without disruption.

A member of our team will follow up to schedule a short discovery call. During that conversation, we’ll learn more about your practice and recommend a level of support that aligns with your needs and goals.

Yes. We operate under your ADR practice name and branding, ensuring all client-facing communication—from emails to scheduling—is consistent with your professional identity. Our goal is to function as a seamless extension of your team, not a third-party service.

Yes. While our services are ideal for solo professionals, we also support boutique firms or panels on a case-by-case basis. Let us know your setup during your consultation.

We occasionally accommodate short-term or matter-specific support depending on availability, but our service model is designed for ongoing practice support. Please reach out to discuss your needs.