Tailored Support for Every Stage of Your ADR Practice

At Complete Resolution Support, we help mediators and arbitrators operate at their highest level by managing the details behind the scenes. Our flexible service tiers provide high-touch support—from scheduling and client coordination to billing, follow-up, and more—so you can stay focused on resolution.

Whether you're growing your practice or handling a high-volume caseload, we scale with you—matching our support to your workflow every step of the way.

Essentials

Foundational support for part-time or early-stage neutrals

  • Calendar management and scheduling coordination

  • Inbound and outbound client communication

  • Case tracking dashboard setup

  • Monthly case status check-in reminders

  • Limited email monitoring

Professional

For active ADR professionals seeking operational relief

Includes everything in Essentials, plus:

  • Full email monitoring and response support

  • Custom intake coordination with your preferences in mind

  • Branded communication templates for a seamless client experience

  • Billing and invoice tracking

  • Dashboard updates using client-provided data

  • Document organization and proactive follow-ups

Elite

Full-service, white-glove support for high-volume practices

Includes everything in Professional, plus:

  • Branded client coordination and automated reminders

  • Conflict checks and complete case intake management

  • Payment tracking with proactive follow-ups

  • Priority inbox and phone support

  • Post-session summaries and case follow-through

  • Weekly check-ins and status reports

Let’s Talk

Fill out the form and we’ll be in touch shortly. We look forward to learning more about your practice and how we can support it.