Complete Case Support – Flat Fee Per Matter

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At Complete Resolution Support, we help mediators and arbitrators operate at their highest level by managing the critical details behind the scenes. Our per-case support model provides white-glove service from start to finish—so you can focus on resolving disputes, not juggling logistics

White-glove support for mediators and arbitrators—branded to your practice, per case. No subscriptions. No tiers.

One flat fee per case. No tiers. No confusion.

All the core services you need to deliver a white-glove client experience—tailored to your practice, under your name and brand.

Includes:

  • Custom Intake Coordination
    We manage all incoming case inquiries using your preferences and workflow, ensuring new matters are onboarded smoothly.

  • Scheduling & Communication
    We handle all communications related to setting dates, coordinating with parties, and keeping everyone informed—so you stay focused on the session itself.

  • Full Email Monitoring & Response Support
    We manage a designated inbox for your practice, responding to mediation and arbitration matters as a representative of your office—ensuring brand consistency, professionalism, and prompt communication with clients and counsel.

  • Branded Communication Templates
    Maintain consistent, professional communication on behalf of your practice using personalized templates for scheduling, confirmations, follow-ups, and other key touchpoints.

  • Dashboard Updates
    All case information is tracked in a secure dashboard, giving you visibility into active, upcoming, and closed matters without the need for spreadsheets.

  • Document Organization & Proactive Follow-Ups
    We collect, organize, and follow up with counsel for any missing or delayed materials, helping to avoid last-minute issues.

  • Strategic Outreach

    Proactive outreach to past clients to maintain relationships, identify upcoming opportunities, and encourage future bookings,

Optional Add-On: Billing & Invoice Tracking

Need help managing invoices and receivables? Add billing support as needed or set it up as ongoing monthly support.

  • Invoice creation & delivery

  • Payment tracking

  • Follow-up reminders to counsel or parties

Just Getting Started?


We also offer Launch Support for new or transitioning neutrals.

Let’s Talk

Fill out the form and we’ll be in touch shortly. We look forward to learning more about your practice and how we can support it.